Thermal Baths

  • Are your San Lorenzo thermal baths also open to non-hotel guests?

    Yes, our spa is open to non-hotel guests.

  • Which disorders are the qualities of the San Lorenzo thermal waters most effective for?

    Our thermal waters are particularly effective for the treatment of the following: arthrosis, osteoporosis, fibromyalgia, psoriasis, sinusitis and rhinitis.

  • What treatments can be carried out?

    At our Spa centre, thermal treatments such as mud baths, thermal baths, inhalations and aerosols are available.

  • What is needed for thermal treatments to be carried out?

    First of all you will need to go to your doctor and ask if it is possible to carry out thermal treatments, then you should have a medical prescription with the type of treatment and diagnosis reported.

  • Is it necessary to have a medical examination at the hotel and what are the costs?

    Yes, prior to the thermal treatment, it is necessary to undergo a medical consultation; if you have a medical prescription, the consultation is subject to a fee, the cost is € 30.00.

  • Are treatments offered every day?

    The thermal centre is open for recognized treatments every day from Monday to Saturday.

  • Are thermal baths with ozone available?

    Yes, of course. It is possible to request ozone; a supplement will be applied for each application.

  • Are therapeutic massages also carried out?

    Of course. It is also possible to book therapeutic massages.

Thermal Pools

  • Are the thermal pools always accessible?

    Like any other pool, they are accessible at given times (8.00 - 19.00). The same applied to bank holidays.

  • How deep is the thermal pool?

    The indoor thermal pool is approximately 150 cm deep.

  • What temperature is the indoor pool?

    The temperature is 38 °C.

  • s the thermal pool also accessible to children?

    It is not. The thermal pool is not recommended for children. Our waters are hyperthermal. Our doctors advise only adults and those who do not have major cardiovascular pathology or children of at least 16 years of age. A medical consultation is always useful and a stay no longer than 20 minutes is advised.

  • Are the sunbeds by the pool to be reserved? Are they paid?

    No, sunbeds are available at no additional cost.

Restaurant – Kitchen

  • Is breakfast offered as a buffet?

    Breakfast is also a buffet, served by breakfast staff.

  • What kind of breakfast do you offer?

    Continental breakfast, savoury, sweet with artisanal pastries, salads, juices, two types of milk, preserves, chocolate creams, Nutella, various types of biscuits, flavoured water, milk, coffee both espresso and American-style, tea and herbal infusions.

  • Is breakfast in-room possible?

    Yes, it is possible to order breakfast with room service. To this service a supplement of € 5.00 is applied.

  • Is it possible to follow a particular diet over the stay?

    Yes, it is possible within the limits of our availability.

  • Is a special breakfast possible for a person with coeliac disease? And for other meals, is it possible to have a menu for someone with coeliac disease?

    We have special products for people with coeliac disease, both for breakfast and for other meals.

  • Do you also offer vegan meals?

    We also offer some vegan options.

  • Is it possible to have meals based on a specific diet?

    Yes, it is possible within the limits of our possibilities.


  • Is online check-in mandatory?

    It is not; at the moment it is not compulsory, and it can also be carried out personally.

  • Is it possible to request an Early Check-in and a Late check-out?

    It is possible according to availability.

  • Is there a fee for the Late Check-out service?

    Non ha costi supplementari se il Late check out è inteso entro un’ora dall’orario previsto; ulteriori ore There is no additional cost if the Late check out is intended within one hour of the scheduled time; additional hours have a cost that will be evaluated from time to time.

  • Do double rooms have a single mattress?

    No, in our Hotel the double bed is made using single beds and then using double bed linen.

  • Does the Hotel have agreements with vehicle ferry companies?

    At the moment we have an agreement with the Gestour company only for the crossing from Pozzuoli to Ischia Porto and vice versa. To take advantage of the agreement, in addition to confirming your reservation, it is necessary to inform the type of car, owner and license plate of the vehicle in advance.

  • Are you affiliated with fast sailing companies?

    It is possible to purchase passenger passes by ferry or fast hydrofoil by clicking directly on the website . The promotion includes the taxi service included in the cost of the crossing.

  • Once on the island, can you arrange a transfer service? If so, is it free? If you don't, do you have agreements with Taxi or NCCR carriers?

    Yes. The transfer service upon reservation is provided for those who book directly but only for the route from the port of Casamicciola Terme to the hotel and vice versa.

  • Is it possible to order a cake to surprise my parents?

    Of course. Most importantly, reserve the cake in due time.

  • How far is the hotel from the pedestrian city centre?

    Only 700m. A free shuttle service is available at fixed times, from around 9.00 until 19.00.

  • How far are you from the sea? Is there a private beach?

    The Hotel is far from the sea; San Montano bay is 700 m away, where there is a free or equipped beach for a fee, at the moment we have no agreements with beach clubs near the bay.

  • The hotel offers a shuttle service to the centre and the beach?

    Yes, and it is a free service at set times.

  • Do you have special discounts for thermal parks?

    We have an agreement with the Negombo Hydrothermal Park.

  • Is it possible to book boat excursions?

    Yes, it is possible to book excursion services directly at the hotel.

  • And who can we contact for hiking activities on the island?

    It is possible to use our concierge service at the hotel or directly on our web pages.

  • Is it possible to rent bikes, mopeds, or cars at the hotel?

    Yes, it is possible to rent bikes, scooters, and cars.

  • Does the hotel offer a parking lot? If so, do I need to book it in advance?

    Yes. The hotel has a large, unguarded car park; no reservation is required.